Cloud backup details

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Lobster implements daily automated backup procedures for all cloud systems. This page covers backup schedules, retention periods, Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and the Disaster Recovery Plan.

Backup schedule

All backups run automatically. No action is required from your side.

Service

System type

Backup time

Retention period

RDS Database

Production

Continuous (point-in-time recovery)

30 days

RDS Database

Test / DEV

Daily, 02:00 to 03:00 UTC

7 days

EC2 / EBS Volumes

Production

Daily, 02:00 to 03:00 UTC

30 days

EC2 / EBS Volumes

Test / DEV

Daily, 02:00 to 03:00 UTC

7 days

EFS / FSx File Systems

Production

Daily, 02:00 to 03:00 UTC

30 days

EFS / FSx File Systems

Test / DEV

Daily, 02:00 to 03:00 UTC

7 days

All backups are stored in AWS Backup Vaults with governance-level protection. Production databases benefit from continuous Point-in-Time Recovery (PITR), which allows restoration to any second within the 30-day retention window.

Quality assurance

Lobster continuously validates the integrity and reliability of the backup infrastructure:

Activity

Frequency

Recovery tests (randomly selected systems)

Monthly

Full disaster recovery drill (complete site failover simulation)

Quarterly

Compliance testing

Quarterly

Backup execution monitoring (New Relic)

Continuous

Automated backup success rate alerts (threshold above 99%)

Continuous

Backup cost analysis and optimization review

Monthly

Requesting a restore

If you need a backup restored, submit a support ticket to support@lobster.de with the following information:

Information

Description

System

Which system needs to be restored (production, test, DEV).

Component

What should be restored (database, server, file system).

Target point in time

The date and time you want to restore to (within the retention window).

Reason

Brief description of why the restore is needed.

Restores are processed according to the SLA priority matrix. Production database restores with critical priority have the fastest RTO of less than 2 hours.