Welcome to the Lobster Cloud documentation. This knowledge base provides all the information you need to understand, operate, and get the most out of your Lobster Cloud environment.
Lobster Cloud is a fully managed Integration Platform as a Service (iPaaS) hosted on AWS. Lobster takes care of the complete infrastructure, including servers, databases, networking, security, monitoring, and updates. You focus entirely on your data integration using the Lobster Data Platform.
All Lobster Cloud environments are hosted in Frankfurt, Germany (eu-central-1) as standard, with Zurich, Switzerland (eu-central-2) available as an option. The platform is certified to ISO 27001:2022, ISO 27018 and ISO 9001 standards and fully compliant with GDPR and Swiss data protection regulations.
Documentation overview
Section | What You Will Find |
|---|---|
The onboarding process, a preparation checklist with all decisions and information needed before installation, first login instructions, and the installation protocol. | |
Find out what Lobster Cloud is, its key benefits, sizing, and the shared responsibility model between Lobster and you here. | |
Technical architecture for Standard, DMZ, and High Availability setups, including AWS regions and data residency options. | |
Ports and protocols, VPN connections, DNS configuration, firewall rules, and SSL/TLS certificate management. | |
Security architecture, data protection and privacy, access controls and permissions, and the third-party software policy. | |
Maintenance schedules, the software update policy, backup details, and system restarts | |
Standard Monitoring and Premium Monitoring services, support channels with SLA response times, and the system status page. | |
How to migrate from an on-premise Lobster installation to the cloud, the step-by-step migration process, and the Transport Manager. |
Quick reference
Topic | Details |
|---|---|
Cloud infrastructure service | |
System status | |
Platform access | HTTPS via port 443, no VPN required |
Hosting regions | Frankfurt (eu-central-1), Zurich (eu-central-2) |
Certifications | ISO 27001:2022, ISO 27018, ISO 9001 |