This section covers all operational aspects of your Lobster Cloud environment: maintenance schedules, software update processes, backup and recovery procedures, system restart policies, and the daily Re-Org Job.
Lobster takes full responsibility for keeping your cloud infrastructure secure and up-to-date. All maintenance activities follow a structured, predictable schedule. You are notified at least 7 days in advance before any planned maintenance is performed.
All maintenance times are specified in UTC to ensure clarity across time zones.
Page | Description |
|---|---|
Complete maintenance calendar covering OS updates, database maintenance, software updates for test and production systems. | |
How Lobster manages software versions, the staggered rollout from test to production, LTS versioning, and the option for customer-managed updates. | |
Backup schedules, retention periods, recovery | |
How to request a system restart, scheduling guidelines, and important considerations. |