Lobster maintains a structured, predictable maintenance schedule across all cloud environments. This ensures that your systems remain secure, up-to-date, and performant. All times are in UTC.
Standard maintenance windows
Maintenance type | Systems affected | Schedule | Details |
|---|---|---|---|
All environments (test, DEV, and production) | 1st Sunday of each month, 06:00 to 08:00 UTC | Managed by Lobster as part of the shared responsibility model. This process cannot be customized on a per-customer basis. | |
Lobster Software Updates | Test and DEV systems only | 1st Sunday of each month, 08:00 to 09:00 UTC | The current software version is deployed to test and DEV systems first. |
Lobster Software Updates | Production systems only | 4th Sunday of each month, 06:00 to 07:00 UTC | The same software version that was deployed to test systems is deployed to production. |
Database Maintenance | All systems | Every Monday, 04:00 to 05:00 UTC | Managed by Lobster as part of the shared responsibility model. This process cannot be customized on a per-customer basis. |
Re-Org Job | All systems | Daily, starts at 01:00 UTC | Internal reorganization job. Duration depends on system size (15 to 360 minutes). |
Info
For the complete update process, see Cloud update policy
System availability during maintenance
Standard systems (non-HA) undergo a planned restart as part of the update process, resulting in an expected downtime of approximately 10 to 15 minutes per maintenance window.
High Availability systems are architected for continuous operation and protect against unplanned service interruptions in most scenarios. Software updates on HA systems follow a coordinated maintenance procedure across all nodes, scheduled in advance and communicated before execution.
Notification policy
You will be notified approximately 7 days before any scheduled maintenance. Notifications are provided via the Lobster status page and the news feed of the Lobster Data Platform on the affected system. Email notifications will be discontinued by mid-2026 and follow a staggered schedule.
Notification | Timing |
|---|---|
Test system maintenance notification | 4th Sunday of the previous month (7 days before the 1st Sunday) |
Production system maintenance notification | 3rd Sunday of the current month (7 days before the 4th Sunday) |
Tip
Subscribe to this page to receive the latest status updates on Lobster Cloud.
Operating system maintenance windows
Important
Operating system and database maintenance windows are predefined and cannot be customized on a per-customer basis. Standardized schedules allow Lobster to maintain all customer environments consistently and efficiently.