Ports and protocols

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This page provides a complete reference of all communication ports available in your Lobster Cloud environment. Each port is designated for a specific communication channel and cannot be reassigned or used for other purposes. Custom or non-standard ports are not available.


Standard ports

The following ports are the defined standard ports for your Lobster Cloud system:

Port

Protocol

Type of communication

80

HTTP

Used for Let's Encrypt certificate automation. All other HTTP traffic is automatically redirected to Port 443.

443

HTTPS

Primary communication port for HTTPS, AS2, and Lobster Data Platform login.

587

SMTP

SMTP (Simple Mail Transfer Protocol) for incoming email receipt on the LDP.

Note: Please ensure that your email server supports port 587. This applies both for receiving emails as well as for scenarios where emails are sent from the LDP via your mail server.

21

FTP

File Transfer Protocol. Closed by default for security reasons. Opened on request.

990

FTPS

FTP over TLS/SSL for encrypted file transfer.

22

SSH/SFTP

Secure Shell for secure file transfer. Closed by default for security reasons. Opened on request.

6619

OFTP2

ODETTE File Transfer Protocol. A secure file transfer protocol commonly used in the automotive and manufacturing industries.

5432

X.400

Communication with the X.400 mailbox.

33xx

SAP

SAP connection port, where xx corresponds to the SAP System ID.

8020

Transport Manager

Bidirectional communication between the internal server and the DMZ server. Also used for the Transport Manager for profile migration. Only accessible via private IP.

9000

Admin Console

Access to the Lobster Data Platform Admin Console. Requires IP-based authorization via Security Group.

30000

Passive Reverse Proxy

Available on DMZ only. Used for internal-to-external communication.


Fixed system ports

The following ports are used by the Lobster Data Platform and cannot be changed under any circumstances:

Port

Function

443

HTTPS communication, AS2, and platform login

9000

Admin Console

8020

Transport Manager

80

Let's Encrypt certificate validation

Note

Ports 443 and 9000 are open by default on new installations. Port 443 is required for HTTPS communication and platform access. Port 9000 provides access to the Admin Console. Please review your security requirements and define how you wish to restrict external access to these ports, for example via firewall rules or IP allowlisting.


Port restrictions

Restriction

Details

No custom ports

Only the standard ports listed above are available. Custom or non-standard ports cannot be opened.

Closed by default

For security reasons, ports such as FTP (21) and SSH (22) are closed by default and must be explicitly requested via support ticket.

IP-based authorization only

All port openings are authorized by IP address only. DNS names cannot be used in firewall rules.

Customer-side firewall

When requesting port openings, ensure that these ports are also open in your local firewall.

Important

Port 25 (SMTP) is blocked due to AWS restrictions. Please use port 587 (SMTP) for incoming email receipt on the LDP.


Requesting port openings

To request a port opening, submit a support ticket to support@lobster.de with the following information:

Required information

Description

Port number

The port you need opened (from the standard ports list above).

IP addresses

The specific IP addresses that should be authorized for this port.

Direction

Whether the rule is for incoming traffic, outgoing traffic, or both.

Purpose

A brief description of the communication channel (for example, "SFTP for partner XYZ").

After submitting the ticket, the Lobster Cloud Operations team will configure the Security Group rule. You cannot modify Security Group rules directly.


Email configuration

Lobster does not provide an email server. You must provide your own SMTP server.

Required information

Description

SMTP server address

The hostname or IP address of your email server.

Port

587 (SMTP with STARTTLS). Port 25 is not available.

Credentials

Username and password for SMTP authentication.

Sender address

The email address is used as the sender for system notifications.

Recipient address

The email address used for monitoring notifications.

Info

Your email server configuration is stored in the Lobster DATA Platform startup configuration. Ensure that your firewall allows communication between your email server and your Lobster Cloud system.